Privacy Policy

This website is owned by British Insurance which is a trading name of Towergate Underwriting Group Limited whose registered office is at Towergate House, Eclipse Park, Sittingbourne Road, Maidstone, ME14 3EN. The company registration number is 4043759. British Insurance can be contacted via telephone 0844 346 0140 or email mail@britishinsurance.com. Our business address is British Insurance, The Octagon, Middleborough, Colchester, CO1 1TG.

Towergate Underwriting Group Limited is committed to responsible data management and subscribes to the principles of data protection legislation in the United Kingdom. Our Data Protection Register number is Z8701797. We take reasonable precautions to look after your data. We are keen to protect your privacy and it is important that you should be able to use the Site without having your privacy breached in any way. Equally we want to provide a good service to you and we would like you to enjoy the benefits of other services we may be able to provide to you in the future.

We offer insurance products and plans on our website and for some of those products we offer an online application form. In order to provide that service we need to take some of the data you give to us and pass that on to Insurers and or their representatives. By providing us with your data in an application form you are providing us with authority to do that.

If you are filling in data on behalf of another individual then you must obtain their agreement and authorisation in order for us to process their data as well. By filling in their data you are confirming that you have obtained full authorisation for us to use that data to provide the service requested.

Please note that insurers often use other parties to help them provide the service they provide to you. Insurers also share information with other insurers and other organisations in order to combat fraud and crime. Some of those organisations may be situated outside the European Economic Area.

We will also use professional advisers, web hosting, IT services, banks, data back up services and marketing services. We are also part of the Towergate Group of companies and we may use the services of other parts of the Group. Any of these firms or people may handle you data in providing services to us.

We and Insurers also have to report to Regulatory Authorities, Government and Ombudsman Services. They may on occasion need to see your data.

We also use cookies in order to help improve your website experience and we use tags in order to identify whether or not you were introduced to us by an affiliate and another website or search engine.

You can ask your computer to delete any cookies. You can also set your web browser not to allow cookies however that may reduce your website experience. If parts of our website systems require cookies to be enabled, those parts may not operate to their full potential if you disable cookies.

To disable cookies (internet explorer or firefox) go to your internet browser, go to tools and then select options/internet options. Then select “privacy” where you should be given the option you need to enable or disable cookies.

We may use clear gifs on websites to monitor movement within the website. We may also use clear gifs in HTML based e-mails in order to identify if an e-mail has been opened. This allows us to valuate how effective our communications are.

Our website has links from other third party sites and you may be referred to us from such third party site. This may happen where you have clicked on a link to this site from another site. Where this happens we may be under a contractual obligation to the third party site to share data on users they have referred to our website. This may be because we pay them a fee for the referral. Where this happens we only supply information that we have agreed to supply.

When you visit our website you may use a link to pass to another website. Our website will always give you some indication of where that link goes to. Please remember that once you leave our website and move to someone else’s website you will then be subject to their Privacy Policy.

You may also complete a data capture form in order to receive more details about a specific service. That data capture form may be situated on our website or it may be situated on a third parties server which is displayed as a window in our website.

If the data capture form is on our website then it will be subject to our privacy policy. Data capture forms are used for specific purposes and you will be aware of the purpose when you complete the form. You should only complete data capture forms for services you are interested in. By completing a data capture form on our website you are authorising us to share your data with the firm who will be supplying that service or who is connected in some way with the supply of that service.

Some data capture forms will be situated on a third parties server and displayed on our website within a window. When that occurs the data capture form will be subject to the third parties privacy policy. You will be aware of the service the data capture form refers to. Some application forms will be situated on a third parties server and displayed on our website within a window. You will be advised of the main service or product you are applying for. Those application forms will be subject to the third parties Privacy Policy and you will be contracting with those third parties. Please always make certain that you are willing to enter into a contract before committing yourself. We are not responsible for any contract you enter into with a third party.

When ever you fill in data belonging to another individual or about another individual please make certain that you obtain their permission to do so. If you provide us with data about someone else then by doing so you confirm that you have obtained any necessary authorisation from them to do so.

If you access a service or are introduced to a service through our website then we the third party who provides that service may provide us feed back about the service. We may use that data to monitor any contractual relationship we have with that third party.

We may use data we hold about you in order to evaluate if other products or services may be of interest to you. We may use your data to provide you with notification about other products of a similar nature which we think you may be interested in. At any time you can opt out of that service by advising us that you wish to opt out. We provide this service which we hope will be a benefit to you. Our intention is not to annoy you with such a service and we will provide opt out facilities if you wish that service to stop. We may use a third party business to handle these communications for us. We may also ask your permission to allow a Towergate Group company or a third party to provide you with details of other products provided either through us or through them.

For acknowledgement of an online application we will use an automatic e-mail confirmation. Therefore when filling in your detail please remember that the email address you give will be used to confirm the application and that confirmation will contain some of the application data.

For other communications we will use any communication method provided you have given us the data required by us to make that communication contact. That would normally include e-mail, telephone and post.

Some services displayed on our website or on linked websites may be services provided outside of the European Economic Area. We also use e-mails to communicate with customers and website visitors. E-mails can take various routes in order to reach their destination address. Some routes may take an e-may message outside of the European Economic Area. We may also use third parties to provide services to us and some of those service providers may store data or may operate from outside of the European Economic Area. Not all countries offer the same data protection as offered within the United Kingdom.